Our staff has a motto…“treat all boarding pets like members of our own family!” All of our boarding policies directly benefit the safety & well being of your pet. We will follow your feeding instructions and care for your pet to the best of our ability. A Board Certified Veterinarian supervises our climate-controlled kennel.
FOR THE HEALTH OF ALL OUR GUESTS
If your pet shows any signs of contagious disease upon entry (vomiting, diarrhea, coughing or sneezing), your pet will be isolated from the other boarders and treated appropriately. Hospitalization charges will be assessed until your pet is deemed healthy enough to be kept with other boarded pets.
All vaccines must be current. To ensure all our guests are protected there is no exception to this policy. There are certain vaccinations (Bordetella) that are repeated semi-annually to ensure that your dog is fully protected. Proof of vaccine status is required upon drop-off. If status cannot be confirmed, by the vaccinating hospital, we will be happy to bring your pet up to date.
All pets are weighted & inspected upon entry for fleas & ticks. An entry bath will be given if any are found. If your pet boards with us more than one night, a bath the day of departure is required. Your dog is exercised outside several times a day & this way we can ensure we return your pet clean and smelling great! Your dog will be bathed every two weeks if it stays with us for an extended period of time. Baths include nail trim, ear cleaning and anal gland expression.
We supply your pet with food/water bowls & and provide your pet with sanitized bedding for their comfort. You are welcome to bring your pets’ food or we will feed Hill’s Science Diet.
If your pet requires medications during its stay, make sure you bring it with you. Please remember Boarding is not the same level of care as Hospitalization. There is an additional Nursing Care fee if your pet requires medication or special medical care while Boarding. Please give us a call if your pet requires special services during its stay with us.
DROP OFF/PICK UP TIME
- You may drop your pet off anytime during regular office hours.
- Your pet will be ready for pick-up any time after 12:00 Noon.
- If you do not have/need a schedule pick-up time you will find faster discharge service between 12:30–3:30 pm. Please call the morning of discharge to see when your pet will be dry.
** A deposit may be required on certain occasions. That deposit will be NON- REFUNDABLE unless reservations are cancelled 48 hours prior to your scheduled arrival date**